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We hope you will love everything that you order from but if something isn't quite right, you have 14 days to return it to us. We'll give you a full refund by Store Credit with no expiration date.
All sale items are not eligible for return & exchange.
All items with custom initials are not eligible for return & exchange.
If you were to find any defects on the items you receive or if we have sent the wrong items and we have no more stock on the items you ordered, we will give you full refund on the same method you used to pay.
We ask that items are returned clean, unworn and have all their tags on.
The items bought online cannot be refunded or exchanged in any of our stores.
Your return should take a maximum of 14 days to reach us and be processed but during busy periods (such as holidays and sales), it can take a little longer. You will receive a return confirmation email once we have processed the return.
How to return:
1. Pack up your items in original packaging where possible and be include your completed Return Form.
2. Send the items via your chosen shipping company.
3. Wait for your Return Confirmation email, which we will send when we have processed your return.
It can take up to 14 days to receive and complete your return. Please keep hold of your receipt in the meantime until the return process is complete.
Need further information regarding returns?
Read more in our FAQ here or contact our Customer Service via Whatsapp (+62 813
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
When will I receive my refund?
Your refund will be processed within 14 days of sending the items back to us. You'll be refunded in Store Credit. We'll always send you a Return Confirmation email when we have received your return and are processing your refund payment.
If you haven't received your return or refund confirmation from us, please contact Customer Service.